1 Information We Collect
We collect details you give us and data from your visits.
🎮 Account Info
Your username, email and any preferences you set so we can personalise your experience.
💳 Payment Info
Your billing address and card details, which our secure partners handle – we never store full card numbers.
📱 Device Info
Details like device type, browser and IP address to keep our site safe and running smoothly.
📊 Usage Data
Which pages you visit or games you view so we can recommend games you’ll love.
2 How We Use Your Information
We use your data to:
• Process orders and deliver game keys
• Provide customer support
• Send important account updates
• Suggest games based on what you like
• Protect against fraud and keep our site secure
• Follow the law and our site rules
3 Sharing Your Data
We never sell your personal data. We only share it:
• With trusted service providers (payment processors, email, analytics)
• If the law requires it or to protect our rights
• During a business sale or merger (we’ll notify you)
• When you give clear permission
4 Data Security
We protect your data with:
• SSL encryption on all pages
• Secure servers and regular security checks
• Strict staff access controls
• Up-to-date software and patches
• Ongoing team training on data protection
5 Your Rights (GDPR)
Under UK GDPR you can:
📋 Access
Ask for a copy of your data.
✏️ Rectify
Correct any mistakes.
🗑️ Erase
Have us delete your data (some legal records stay for tax/law).
⏸️ Restrict
Limit how we use your data.
📤 Portability
Get your data in a reusable format.
🚫 Object
Stop processing for marketing.
6 Data Retention
We keep your data only as long as needed:
• Account info: While active + 3 years
• Order history: 7 years (legal requirement)
• Support messages: 2 years after resolution
• Marketing preferences: Until you unsubscribe
7 Children’s Privacy
We do not target or knowingly collect data from anyone under 16. If we learn we have, we delete it right away.
8 International Transfers
Some of our partners process data outside the UK/EEA. We use approved safeguards (like EU Standard Contractual Clauses) to keep your data safe.
9 Policy Updates
We may update this policy. The “Last Updated” date at the top tells you when. Big changes will be highlighted on our homepage.